We are proud of our management team. Learn about a few of the people who work behind the scenes at the Association!
Francis Veilleux - President
Francis is the President of the Bluewater Recycling Association in Huron Park, Ontario. He has led the development, costing and optimization of recycling and waste management programs in more than 80 municipalities. He has developed a number of operations and economic analysis models and guidelines, which can assist municipalities in planning 3Rs programs and improve economics through reduced costs and improved efficiencies.
Doug Tilford - Fleet Manager
Doug is presently the Association's Fleet Manager and will serve as such in this project. Doug has 30 years of experience in the transportation industry, managing fleets and maintenance facilities. He is a certified class 310T and 310S mechanic and a member of the London Automotive Transportation Service Superintendents Association.
Bonnie Stewardson - Mars Operations Coordinator
Whether you are a resident working on a special project or a commercial operations needing special containerized services, Bonnie will make sure you get what you need. She oversees our commercial division called Mars Environmental. In her spare time, she also oversees our E-Waste collection program. Bonnie is the gentle voice you may have the pleasure to talk to when you have an inquiry. She handles all the delivery of the communication materials that are delivered to your homes such as notices, instructional flyers, and calendars.
Terry Erb - MRF Operation Manager
Terry is responsible for the Association's Material Recovery Facility (MRF). With his team, they process all the material collected from our fleet of vehicles and those collected by local contractors. They convert the material collected into valuable commodities meeting strict industry guidelines to ensure the highest quality possible at the most reasonable cost. Terry has many years of management in a variety of industries as well as being a certified class 310T mechanic.
Mark Straatman - Human Resources Generalist
Mark is responsible for all human resources related activities at the Association in such functional areas as departmental development, Human Resource Information Systems (HRIS), employee relations, training and development, benefits, compensation, organizational development, and employment. A big part of his job is keeping our employees safe.
Michelle Courtney - Controller
Michelle makes sure that we are offering the best value to our customers. Her CPA C.A. designation supports her ability to analyze our operations in depth to make sure that we always perform in accordance with best practices. She reviews all measurable results and guides our management team towards continuous improvement. She also takes care of most third party organization reporting that is needed to stay compliant.
Barb Willard - Dispatcher
Barb is responsible for all our drivers. She makes sure that your materials are collected on time. She can be a very busy lady managing all the unforeseen changes that happen from day to day such as road closures, inclement weather, vehicle breakdowns, and personnel changes because of illness just to name a few. Her phone can get pretty busy at times.
Regan Corbett - Fleet Administrative Assistant
Regan provides the administrative support needed for our fleet department to respond to your needs. In the afternoon, she doubles in as dispatcher managing any missed collection and answering regular collection enquiries.
Wendy Yamamoto-Chapman - Special Projects Coordinator
Wendy is primarily responsible for our wheelie bins. Whether it is a new program launch or just the regular maintenance after the launch, Wendy ensures that everyone has the wheelie bin they need to participate in our collection services. On other occasions, she is doing outreach work for us to the numerous groups in the area. She is also assigned to the occasional special projects that always seem to come up here.